All together now: how to benefit from cloud-based unified communications

Unified comms is the promise of bringing different forms of communications together - is it a good fit for the cloud?

Unified communications is about bringing your mobile and fixed line telephony, email, instant messaging, collaboration and other communications together in such a way that you can manage them as one.

It's a great option for organisations that have a dispersed workforce, or those that want to adopt flexible working practices, as there are clearly some advantages in terms of permitting a your staff to work from home, which in effect helps to reduce carbon emissions and office space. As a practice it is argued that flexible working can also boost employee performance, and experience shows that it can facilitate and encourage a higher level of collaboration...